Frequently asked questions.
What do electrodes cost and where can I buy them?
A pack of two electrodes will cost $29.95. Each electrode lasts for about two weeks, so a month's supply will cost you about $1 per day.
Electrodes are available for purchase on the Quell website atwww.quellrelief.com/replace.
Will Quell work for my chronic pain?
Chronic pain affects each individual differently and no two people feel pain in exactly the same way. Quell has been cleared by the FDA for relief from chronic pain. There is a strong body of evidence supporting the use of nerve stimulation for relief of many types of chronic pain, including from conditions such as diabetes, low back pain, fibromyalgia, and osteoarthritis. We offer a 60 day money back guarantee so you can try the device for your specific chronic pain risk-free.
Why is Quell not available in my country?
Right now, due to legal and regulatory restrictions, shipping is restricted to US and Canada only. But please don’t worry, we will be seeking further regulatory clearance including a CE mark for Europe, later this year.
Can I use Quell if I have any kind of implantable device, or can it be used with my medication?
We recommend that people with existing, implanted devices that utilize electrical stimulation, such as a pacemaker, defibrillator or implanted neurostimulator should not use Quell before speaking with their physician.
Quell can be used in conjunction with medications.
Will the Quell band fit my leg?
The Quell band is designed to fit most calf sizes and will stretch if needed. It will comfortably fit from a minimum 12 inch (30.5 cm) circumference calf up to a 24 inch (61 cm) circumference calf. If you feel you would need a bigger band, please contact us.
How does Quell work?
Worn just below the knee, Quell utilizes NeuroMetrix’s patented wearable intensive nerve (WINS) technology that is customized for every user, determining the ideal therapeutic intensity of electrical nerve stimulation to provide optimal pain relief.
Quell triggers a central inhibition effect that “turns down the volume” of pain signals, by stimulating the sensory nerves, which cause the brain to release chemicals (endogenous opioids) that ultimately reduce pain signal transmission (through the delta opioid receptor).
For more information, please visit http://www.NeuroMetrix.com.